Contact & support

Found a bug, have an idea, or need help? We read every message.

Quick fixes

The “Copy text” button doesn't appear

Reload the page after installing. You can also check that the button is switched on in the extension's popup, or use the shortcut Alt+Shift+C or the big “Grab text” button in the popup.

The text comes out wrong

Set the video to the highest quality and pause on a still frame. Drag a box around the part you need to read it again more closely. For other languages, pick the language from the toolbar; it's remembered for that website.

The frame is black

Protected streaming services (Netflix, Disney+, Prime Video and similar) block screen capture for every extension, so their videos can't be read.

How do I delete my history?

Open the extension, hover an item and press the bin icon, or use the menu next to the search box → “Clear all history”.

When you write to us

It helps to include the website, a screenshot, and your Chrome version (Menu → Help → About Google Chrome).

CopyVideoText is made by ICHO DIGITAL LLC.